Privacy Policy

Last updated: 21th June 2026

This privacy policy explains how we collect, use, store and protect your personal information when you visit our website or get in touch with us. We’re committed to handling your data carefully, lawfully and transparently.

Who we are

This website is operated by CCO Capital Ltd, trading as The Insolvency Practitioners (“we”, “us”, “our”).

• Registered company name: CCO Capital Ltd
• Company number: 11656615
• Registered office: Resolution House, 12 Mill Hill, Leeds, United Kingdom, LS1 5DQ
• Website: https://www.theinsolvencypractitioners.co.uk
• Email: insolvpractitionersanalytics@gmail.com  

For the purposes of UK data protection law, CCO Capital Ltd is the “data controller” responsible for your personal information.

We are registered with the Information Commissioner’s Office (ICO) under registration number [ICO REGISTRATION NUMBER].

The information we collect

We may collect and process the following types of personal information:

• Information you give us directly — for example when you complete an enquiry or contact form, request a consultation, email us, or speak to us by phone. This typically includes your name, company name, email address, telephone number and the details of your enquiry.
• Information about your business or financial situation — where you contact us about insolvency, restructuring or business recovery matters, you may choose to share information about your company, its finances, creditors or circumstances so that we can assist you.
• Technical information — when you use our website, we may automatically collect information such as your IP address, browser type, device information, and details of how you interact with our pages. This is collected through cookies and similar technologies (see our Cookie Policy).

We do not actively seek to collect special category data (such as health information) through this website. Please avoid sending us sensitive information through web forms unless we have specifically asked you to.

How we use your information and our lawful basis

Under UK data protection law, we must have a lawful basis for processing your personal information. We rely on the following:

• To respond to your enquiry and provide our services — where you contact us, we process your information to reply, provide information you’ve requested, and take steps to enter into or perform a contract with you. (Lawful basis: performance of a contract, or taking steps at your request before entering a contract.)
• To run and improve our business — including managing our relationship with you, keeping records, and improving our website and services. (Lawful basis: our legitimate interests in operating a professional services firm, balanced against your rights.)
• For marketing — where you have agreed to receive updates or marketing from us, or where permitted by law for similar services. You can opt out at any time. (Lawful basis: consent, or legitimate interests.)
• To meet our legal and regulatory obligations — including obligations arising from the regulation of insolvency practitioners, anti-money-laundering rules, and record-keeping requirements. (Lawful basis: legal obligation.)

Sharing your information

We do not sell your personal information. We may share it with:

• Our staff and the insolvency practitioners and professionals working with us, so that we can deal with your enquiry or matter.
• Third-party service providers who support our business, such as IT, hosting, email, customer-relationship and analytics providers, who act on our instructions.
• Regulators, professional bodies, courts and government agencies where we are required or permitted to do so by law or by the rules governing insolvency practice.
• Professional advisers such as our own lawyers, accountants and insurers where necessary.

 

Where third parties process personal data on our behalf, we put appropriate contracts in place requiring them to keep it secure and use it only as instructed.

International transfers

Your information is normally stored and processed within the UK. If any of our service providers process data outside the UK, we will make sure appropriate safeguards are in place as required by UK data protection law.

How long we keep your information

We keep personal information only for as long as necessary for the purposes set out above, including to meet legal, regulatory, accounting and reporting requirements. Records relating to insolvency and professional matters may be subject to specific retention periods set by law and by our regulatory body. When information is no longer needed, we securely delete or anonymise it.

Keeping your information secure

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or alteration. However, no transmission of information over the internet can be guaranteed to be completely secure.

Your rights

Under UK data protection law, you have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete your information in certain circumstances.
• Ask us to restrict or object to our processing in certain circumstances.
• Request the transfer of your information to another organisation (data portability).
• Withdraw your consent at any time, where we rely on consent.

To exercise any of these rights, please contact us using the details above. We may need to verify your identity before acting on your request. There is normally no charge, and we will respond within the time limits set by law.

Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve them. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection:

• Website: https://ico.org.uk
• Helpline: 0303 123 1113

Changes to this policy

We may update this privacy policy from time to time. The latest version will always be available on this website, with the date it was last updated shown at the top.

Contact us

If you have any questions about this privacy policy or how we use your information, please contact us:

CCO Capital Ltd (trading as The Insolvency Practitioners) Resolution House, 12 Mill Hill, Leeds, LS1 5DQ Email: insolvpractitionersanalytics@gmail.com